LinkedIn Marketing for Freelance Translators – Interview with Sylwia Biczyk – A Polish Translator

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Introduction about Sylwia

Sylwia

Hello, Sherif, and thank you for the lovely introduction and your invitation to, it’s lovely to be here.

Sherif

For those who don’t know you, can you please tell us a bit about yourself? I mean your background, your study and, your language pairs.

Sylwia

Sure. So my name is Sylwia. I’m English to Polish translator. I live in Warsaw, Poland. I’ve been a translator for 10 years and I specialize in the business and corporate translations. And well, that’s it.

Sherif

That’s it. So you studied linguistics and translation during your education? Or,  well, yes.

Sylwia

Yes. Yes, I have a master’s degree in English studies. And so I finished my degrees and then I thought that being a young mom at that time and being a translator would help me to keep a balance between a professional and family life.

Sherif

So, what type of balance? I mean, being a translator has given you more chance to be at home with your kids or do you mean something else?

Sylwia

Yes.Yes, basically, yes. I wanted to stay with them and and work at the same time. And because I had such a solid knowledge of the English, both practical because I been living in the US for five years previously and then also my studies when I thought I would do well. And.

Sherif

Yeah, definitely. I mean, living in the states would give you a push for your English language and, also you have only studied English. So you have a solid background.  OK, you mentioned that you are a, you are specialized in business or corporate translations. Can you give us an idea about what type of documents you translate like code of conduct or legal translation, what type of content do you translate?

Sylwia

Sure. So I love to translate all types of agreements and also business reports. These are my favorite types of documents. I also translate a corporate communication documents. So anything dealing with a general meetings of shareholders, for example, or reports on how a company does financial documents as well.

Sherif

OK, great. So you translate from English into Polish or from Polish to English?

Sylwia

Mainly English to Polish, but sometimes, especially in the case of Polish agencies, they also ask me to translate Polish to English, OK? Yes. And I know that this type of documents may sound boring, but I really like to peek inside how a company operates and how people function together and, how they have to respect the same rules. And so the company can, can grow and prosper in Poland or, or outside. 

Sherif

You know what I feel that translated such type of content for you is satisfying for your intrapreneurship spirit. I mean, you are just not translate only words. I mean, you like to understand the process inside the company. And this will definitely help you as a translator to build a business, I believe around your skills.

Sylwia

Yes. Yes, that’s true. Plus, I like the order. So all those documents, they follow a certain pattern. They are the documents help to ensure that codes of practice are followed.

Sylwia

So I like this order that they bring into the company.

Sherif

If it is satisfying for you, it’s not boring business at all.

Sylwia

Yes.

A Short Bio about Sylwia

I am an experienced English to Polish translator specializing in business and corporate communication.

I loved English from the very first classes I took in high school. My passion for languages took me to an American college where I immersed myself in English. This experience helped me realize that most people felt like me: intrigued by foreign languages, in love with the communication aspect, in need of native help to build relationships across borders.

When I returned to Poland, I enrolled in a full M.A. English studies program and honed my passion for language, my knack for business, and my talent for communication to perfection. Today, I help bridge cultural differences and linguistic nuances. There is nothing more rewarding for me than to see English- and Polish-speaking companies communicate and grow their businesses together.

My website: https://eng-translator.pl/?lang=en

Contact email: sylwia@eng-translator.pl

What type of marketing did She use before Sticking to LinkedIn

Sherif

OK, Sylwia, let’s, let’s go back. I mean, I know that we be talking about LinkedIn specifically, but before LinkedIn, I want to go back a little while. I mean. Before using LinkedIn, heavily, what type of marketing tactics or strategies that you have already used before, before getting into LinkedIn?

Sylwia

Yes. So before LinkedIn I worked mostly with agencies because I had a part time office job at the time and agencies seemed the easy target, so to speak, because they were, they were just getting me the projects and I just translated them. And you didn’t really need to, to pursue a client’s myself. Some agencies were contacting me and sometimes I was just called emailing agencies to, to reach out. And have new, a new partners to work with.

Sylwia

So basically cold emailing,

Sherif

Cold Emaling? this was your main marketing strategy.

Sylwia

Yes, yes. And also the agencies that I worked with, we developed a very solid long term relationship. So I really didn’t need to do much marketing because they, they were happy with the quality that I provided. And there’s one agency that I’ve been working since I started. So over 10 years now.

Sherif

Wow.

Sylwia

Yeah.

Sherif

That’s great. So, so basically you would just cold emails and emails to as much or as many as agencies you can and then you wait for their response.

Sherif

And this was the main more that, I mean you didn’t attend any conferences or you didn’t make any kind of cold calling or something like this.

Sylwia

No, no, no. I think as far as I remember cold calling, I was, I was scared to do with direct clients, maybe some conferences. Yes. For translators, especially just to get to know other professionals. And Know, you know, a new issues in the industry.

Sherif

 it’s sort of working strategy, right?  I mean, attending conferences with other translators. I can feel that you are saying it’s not a marketing strategy, but it is. And it’s a working strategy with other translators, right?

Sylwia

Yes. Yes. It wasn’t directly for to get to to get clients, but just to be a part of the of the sector of the, the professional sector.

Why Sylwia Decided to use LinkedIn

Sherif

So what did you decide to use LinkedIn? I can feel that you mainly use emails because you were targeting agencies, mainly, translation agencies, but now you are moving. What, what at what point did you decide to use LinkedIn ? What made you take the decision to make the shift from Cold Emails into LinkedIn?

Sylwia

OK, so about three years ago, some Polish legislations concerning, concerning freelance work have changed and it sort of pushed me into setting my own company and being a solo prinuor. So I thought this was really the moment that I decided agencies working for agencies, it’s not enough and that I have to reach out to ,to clients, direct clients. And LinkedIn seemed the platform of choice. I heard it was a platform, social media platform for professionals, and I thought that my prospective clients might be here.

Sylwia

So that’s how I started. But I really didn’t have a clue how what to do .

Sherif

I mean, Sylwia, you have already, already made a great point about why did you choose LinkedIn? Because a few minutes ago we were talk about your strategies. And when you mentioned attending conferences, you said it was mainly going to conferences to meet with other translators to work with them, to know the latest issues, latest updates of the industry. And this is a good strategy . I mean, you already know the objective of attending conferences, but now when you went to LinkedIn. You already had a clear objective or a clear strategy of using LinkedIn.

Sherif

You went to LinkedIn because you know that your type of client exists or use LinkedIn. I mean, and of course, for those who don’t know LinkedIn specifically, LinkedIn is the type of a social media platform like Facebook. But mainly  for business to business, you can go to LinkedIn to talk about the business issues, to network with other professionals to help each other and to grow businesses not to make friendships or discuss social matters. what happens in social and Facebook specifically?

Sherif

So, I mean, this is a great point for other translators to understand that when you try to use a specific marketing strategy, you need to be sure that your clients are in this. You are using this platform,I like to call it  like the Germany and the customer, they call it. I mean, the marketing or the business professionals. They call it the customer journey. I mean, what type of steps does your client take before they put share translation services.

Sherif

Know how do, how do they choose and where do they exist and be there,  just be there. I mean, if your clients go to conferences, just attend conferences for clients, not conferences for translators, if your clients. Right. I mean, if they if they read magazines even I mean, I know now we are in the Internet age, but if your clients are reading magazines, be there by publishing articles there.  and it’s clear that you already know that your type of clients exist or use LinkedIn, that’s why you started to use LinkedIn as one of your marketing strategy.

Sylwia

Yes, yes, yes. Although the beginnings were very difficult because I understood the theory behind it and I believe, I believe it was the right one, which is that they are professionals and they get to know each other and that the platform is the perfect medium for, for business owners and freelancers to meet and, and start a relationship which would lead to some cooperation. But in practice, it was, it was difficult for me at the beginning. And I had the, It was a bit overwhelming .

Sherif

So, we have some questions regarding this, because I quite know I only know how overwhelming using specifically the way you have used it. I mean, we will talk about how you are using it and you are using it for, for, with video marketing mainly, which is a very scary thing. But before we move into, I mean, the tools ,the difficults, you have. I have another question for you now.

Sherif

What I like to do is that I have an integrated marketing strategy, which simply means using more than one marketing strategy at the same time. of course, this depends on your experience, expertise, I mean, how many years you have been a translator ,what your, your current business status. but what I want to ask you. I mean, do you mainly use LinkedIn as a marketing strategy or you have LinkedIn as a tool plus other tools you’re using?

How does LinkedIn Fit in  Sylwia‘s General Marketing Strategy

Sherif

How does LinkedIn fit in your general marketing strategy?

Sylwia

Mm hmm. So I would say LinkedIn is one of my main strategies, but not the only one.

Sherif

In a small amount of your other marketing sttategy.

Sylwia

So besides LinkedIn, I still do a cold calling to agencies and I, I, I sent about 10 applications to agencies per week at least, but I do it consistently. So on Mondays, for example, I make a list of agencies and on Tuesday I will reach out to them. And on Wednesday I would follow up with agencies from the previous week, for example, and just became a habit. And it’s not a problem for me. It’s always difficult at the beginning to set the habit.

Sylwia

But then, you know, after some time, it’s just part of your daily routine. And what’s what makes it really nice is that after some time, maybe not the quick, but still after some time, you’ll see the fruits of your efforts. So agencies keep reaching out to me even after a couple of months. So that’s how I,I started some very interesting collaborations with foreign agencies, not only because I stopped working with Polish, Polish ones, because the rates were very low and I started to reaching out to international agencies on a consistent basis and it really pays off.

Sylwia

So that’s my other strategy. And I also use networking, but also in such a way that it’s not a burden for me. But it’s a pleasure because I get to know other professionals and I, I listen about the problems. I try to help and they try to help me so,so, It’s great.

How She Started using LinkedIn to Attract Clients

Sherif

 So, you mainly use cold e-mails, networking and LinkedIn.  I mean, the key word you have mentioned now, Sylwia. I think it is consistency, of course, but consistency plus follow-up.  but consistency mainly because sometimes someone we approach or sometimes we talk to each other as translators inside Egypt or outside Egypt. And I receive this question over and over and over. Sherif, I have been sending, I sent emails to agencies or that clients, but no one is replying to me.

Sherif

I always tell them, keep doing this, keep doing , try to see what you write inside your email. Try to find better leads or prospective plans for yourself. But sometimes people are not or translators are not patient enough to be consistent in one marketing strategy, even if they find the fruits, as you mentioned, or until this specific or certain strategy pays off for them. From the money perspective, I mean, like , because I’m resourceful.

Sherif

So, now let’s move to, to LinkedIn.  You first. How did you, I mean did you start to use LinkedIn in your own or did you take a course before starting to use LinkedIn or did you start use LinkedIn  and then you find it very hard and you decided to take a course. What sort of education? I mean, what sort of experience beginners experience do you had with LinkedIn.

Sylwia

So I started I just started by watching others how they posted and what they posted about. And I tried to to do the same, but it didn’t really work. So I try I gave like I think I had about two goals with LinkedIn and I after some time about the month, I, I just felt it wasn’t for me. I had no engagement. Nobody really seemed interested. So it was I felt overwhelmed and just disappointed I guess, and then.

Why the beginning was frustrating

Sherif

 Something like what? I mean what do this month. What did you do? That I didn’t work for you. This is an important question. I only know in a few minutes. Weitzman, what did you do when you didn’t feel it as well for you?

Sylwia

Well, I devoted some time to prepare the posts and I thought, you know, I thought they would be encouraging, to, to answer and engage into a conversation with me. So comments.

Sylwia

But it’s very it got some likes some maybe two or three comments. And it really was it wasn’t what I expected and I hoped for.

Sherif

 Then, then you tried to,to, what did you do to fix this?

Sylwia

So as I said, I had about like two goals that I just withdrew and felt miserable for myself. And then I said I just had to talk with myself and I said that, you know, that my clients are there. I just have to learn how to reach out to them. And if I can’t do it, maybe somebody will teach me. And I found a course, a three-month course about LinkedIn, about different types of projects, about doing videos and reaching up through dimes to clients, and about building consistently a network of prospects.

Sylwia

And again, it helped me to build a habit of writing posts, engaging and also finding ideal clients for LinkedIn. So it gave me the tools that I really needed. Otherwise, I would have to, it would . I would get a much longer time to work them, work that myself. And I think this course was also a game changer for me. It’s very.

Sherif

And, a time saver, I think, a time saver.

Sylwia

Yes, yes. But it helped me to build the habit.

Sylwia

And now writing for LinkedIn is just part of my routine. I always find time to that.

Sherif

This is another and another gold words. I have spoken. I mean, you always find the time and this I’m not saying not only what I’m getting is sometimes we say that I can follow this strategy because it means more time or I don’t know the tools and I don’t have the time to, to learn the tools and the strategies. But

Sylwia

Yes.

Sherif

I always say that translators are not only, they are not only freelance translators. Exactly. they are not only technicians.

Sherif

I mean technicians, they are not just translating. You are an entrepreneur, you’re a business owner.

Sylwia

Yes.

Sherif

 You have to learn other skills and you have to find the time to learn these skills, even if they are shortages ,someone. I think someone recently wrote that if you, if you tell ,you just tell me, you don’t have the time when you stop watching Netflix on TV at night, it’s be like, if you don’t do this and then it’s okay to come to me and then you don’t have the time.

Sylwia

Yes,yes.

Sherif

So this is this is gold words. I mean, like you said that you have already found the time, find time to share a posts and within time it has come, it has become a habit of you like. Now I’m quite sure that, you now, you write  posts in shorter time . I mean, at the beginning, it took a long time.

How Sylwia got better at writing posts for LinkedIn

Sylwia

Yes, yes. Yes. It got it gets better with practice.

Sylwia

Yes, yes.  we always, we always are afraid to build new habits. And it’s difficult, you know, but if we try to make it as, as pleasurable as possible, then it just gets easier, just as we don’t like doing shopping. But we do it because we know that we have to eat something. So, it’s just something. It’s something. It’s the same, really. It’s just being motivated and knowing why I do it.

Sylwia

And then it gets easier because it’s it’s it’s part of the routine. It’s nothing unusual anymore. And also, I think just with, with the reaching out,  reaching out to agencies, it might be overwhelming to to do like one, one hundred per week. So we have to find the solution that’s ,that’s a bit demanding on us, but not too much. So maybe, I don’t know, ten, ten, ten applications per week. It’s not much, but it’s enough for me and I know I will do it.

Sylwia

I know I might not have time to do fifty and then I won’t do it at all. So sending out ten applications, it’s, it’s not much, but at least it’s done every week. So at the same with LinkedIn, I think I, I don’t write posts in advance for the whole month. I know it would be too much for me, but I can write, for example, a two or three posts on the weekend to. Have them ready for the week.

Sylwia

So just little taking little steps so we are not get overwhelmed because otherwise it’s easier to give up on the on the habit, especially when it’s a new one.

Sherif

You know what, Sylwia regarding that I mean? Being consistent and doing what is what. I honestly that if you are going to do it, you’ll, we, I mean freelance translators do not need huge numbers of clients. I mean, if you have three to five clients, that send you regular work every month ,I think this is enough for most of us.  To, to, to work and have a decent income, monthly income. So it’s not about how many applications.

Sherif

Let’s take applications as, for example, it’s not about how many applications you send every week. It’s about the quality of your application. I mean, did you do your homework before sending the application? Did you read more about the company and did you check their LinkedIn profile? I mean, you do all of these things now. You are increasing, increasing the quality of your prospective clients or your application, which means you will have a higher return, a higher response rate.

Sylwia

Yes. Yes. I was very clear about that. But I assume that, you know, it’s I sent high quality personalized applications. That’s that’s absolutely true.

Sherif

But if you don’t have the time to, to make them high quality, then you need to send as much as you can. I mean, I always say that there is, there is no wrong strategy, but there is a better strategy than the other, there is a higher quality application or at all depends on the time you devote to follow this strategy. OK, this is another question.

Sherif

Back to LinkedIn, you have said that we need to find something that motivates us, Ok?

Sylwia

 Yes.

Measuring the success of LinkedIn marketing

Sherif

I want but are all by the end of the day, you are all humans, I mean, at some point something to motivate us to do things. I mean, with time, we need someone to push us. I mean, we need to find, as we say in Arabic, like lights by the end of the tunnel to,to give us motivation and, motivation is somehow related to success. How do you measure? Your success in using LinkedIn, what makes you feel that you are in the right path while you are using LinkedIn?

Sherif

It is, number of engagements, number of clients, what type of success metrics you follow or you use?

Sylwia

OK, so I obviously look at the number of views and comments, but they are not the main success factors. I think that when I, when people reach out to me and tell me that, oh, this was interesting or this was this made me think that’s really success for me, because this is also the opportunity to build the relationship further and to discuss future, future projects, not that, they have that, they might have with me. And so building the relationship through messages, LinkedIn messages, that’s very important for me.

Sylwia

And I had a very, very nice, warm reaction to my posts and my videos. But the main work is done through building the relationship through messages.

Sherif

Messages?

Sylwia

Yes, yes. And, and reaching out and just saying hi once in a while just to keep up the good relation.

Sherif

That’s fine. I mean, sometimes some people call it like vanity metrics. If you just look at the views, this are vanity metrics , I mean, you need something more solid to measure. Like, I see that a number of comments in your posts are huge. Now, I have seen some ,some videos I mean, a few months ago and now I can see the number of comments are is increasing. And this is a type of a good I consider it a good a success, success metrics.

Sherif

But of course, the more powerful one is the message. I mean, the messages here from people, I mean, someone who devoted some time to see your message and to tell you this, I mean, this is a good marketing or a good metrics that you can use, you can use to measure your success.

Sylwia

Yes, yes, I sometimes I get messages that saying that we don’t have a project yet, but when we do, we’ll certainly reach out to you because you showed yourself as an expert. So that’s very nice because that that says a lot about the effort that I have put in and also that I meet expectations of future clients at this point already.

The quality of clients from in-bound marketing is better

Sherif

Let me tell you something amazing also. I mean, I mean, I have a discussion like two or three weeks ago with some of my team and we talk about the quality of the leads over the prospective clients. And now you have use, you’re using a cold emails and you are using LinkedIn strategy, sending emails. It’s called outbound strategy. And doing LinkedIn is an impound strategy . Right? What we think and believe and discovered is that the quality of the leads coming through impound, like LinkedIn, is more powerful than the leads that come from your outbound research.

I mean, it’s all about the quality of the lead. I mean, of the quality of the prospective clients, those who come to you send you a message. and tell you that they don’t have a current project now. They have a higher chance to contact you in the future, but if you still send them an email , and they will reply to you, we don’t currently have a project or they contact you on the future. This is a good response rate, or a good message. But still they will, the one who sent you message through LinkedIn will definitely remember you when you send , when you have a project.

Sylwia

Absolutely. Yeah.

And it works both ways because I remember them well, too. So they have already a very special place in my heart. So it works both ways.

Why Sylwia is using videos in LinkedIn a lot

Sherif

Now, I have, we need to move to an important part of the conversation, about creating videos, the scary marketing strategy ,that no one’s, no one likes to do.

What made you, I mean, you could easily use text-based posts like mini translators use them. I can see them. And I see success stories of people using just text-based posts . What made you decide to use videos like this is a very scary experience. It had to be. But why did you do this?

Sylwia

It is scary for many.

Sherif

 it’s good for me too.

Sylwia

Yeah, it was scary for me too at first, but I was getting used to that idea that I should do it, because everybody says that the videos have bigger reach out and LinkedIn likes videos.

Sylwia

Favorite, It’s in some way. So I knew that it was somewhere on my list sooner or later. And I felt so comfortable with LinkedIn after that LinkedIn course that I thought it’s time to to take another step. And, and also because there was a lesson on the videos, on video recording in that course. So I just in my mind, I just got used to the idea that I should do it and I just started doing that. My first videos were horrible, but I also built a habit of posting one video per week since September.

Sylwia

So it’s been a couple of months. And again, it’s after after sometime after a couple months. That’s just not a big deal anymore. I mean, I started to enjoy it, really, and I feel more at ease now. It’s not a it’s not a big deal to talk about. So I think you laugh, which is translation and responding to clients problems or questions. So I’m happy to share this part of my expertize.

Sherif

I mean, this is what I like about the videos is that I mean, we talked about this before, that everyone is scared of them and everyone is scare about doing them. And if there is a service that everybody’s is scared to do it. I have a mind for an opinion on this, I should, I should learn about it, I should . Do it because now I can stand out from the crowd. I mean, sometimes. We see how we can stand on everyone.

Sherif

I mean, in Poland or Egypt or anywhere else on France. I mean, we have many translators. We have many competition. You need to find a way to stand, stand out, there are many ways. One of them. Is using videos because everybody is scared about, and I agreed It’s scary as I remember my first video up to now, but still, if you do them, you should understand that, this doesn’t mean everyone should do it. But I think we need to find out a way to stand out from the crowd, from other competition with other translators.

Sherif

Or at least to build credibility. Sometimes I just use LinkedIn. Or just to build credibility. I mean, someone, someone, I can know that I’m a real person and I’m here to help them and they can depend on a legitimate business. I mean, it’s very easy now to send an email to someone, but if you show up in front of them, that will make you more credible.

Sylwia

Yes, yes. And I agree that it helps us to show my ourselves as not only professionals, but just human beings that have a sense of humor or that we are just more relatable texts or videos. So it’s not scary. It’s, it’s a great tool to show ourselves as a whole few human beings, both professionals and just normal person.

Why Sylwia is adding a mix of personal and business content

Sherif

This is, this is sorry for the interruption, I mean, this is another question I was going to ask about the type of content. I mean, the type of content inside you or your videos? I mean, how I can see that you are not only making videos to talk about the pressure, how to translate or what type of tools, but I can feel that or I can see that you are adding more and more personal touch, why are you doing this?

Sylwia

When I thought that doing strictly professional videos might be a bit boring after some time, that’s one point and another. It was that I wanted to show myself as a person because now we, we do human to human projects and, and corporations. So I wanted to show myself not ,not only as a professional, but also as a human, that struggles sometimes with certain issues. I had a video about prices. I also had a video about motivation. So there are things that not only translators, but any entrepreneur deals with sometimes.

Sylwia

And it was, it was really the gave me my much pleasure to talk about it and to have also comments from not only translators, but other professionals and to why didn’t my, my, my reach, but also an exchange of ideas with other professionals.

Sherif

Yes, someone, someone wrote that were not only doing business-to-business we are doing person -to- person.

Sylwia

Yes, yes

The tools used to create videos in LinkedIn

Sherif

I agree. I really like the way that you are using LinkedIn and your content to build rapport. I like to say, I like to build a connection with your viewers. So my last question is that what are the tools that you are using to create your videos are using your smartphone or you use a certain type of camera to tell us about?

Sylwia

Yeah, I use, I use my smartphone and then I use kapwing application for to edit my films. And it’s very, it’s very easy, intuitive. And that’s it. But too much

Sherif

I can see you’re adding subtitles now and adding headlines. What type of tools you’re using now?

Sylwia

That’s a kapwing, kapwing.com.

Sherif

Ahh, that for editing and add a captions.

Sylwia

Yes, yes. And music and all elements to the video. So it’s all everything in one.

Sherif

Oh, I will need a link for this. I mean, you can write it down n chat after we finish. so I can add it to the video description.

Sylwia

Yeah. Yeah, no problem.

Sherif

So, Sylwia, what last words do you like to tell the viewers of the video or those who read the posts about this video what type of, what last words you like to give, to tell them about using the LinkedIn?

Sylwia

Well, it’s not as hard as it seems, but it’s certainly good to know how it works and what’s expected, how our posts should be built and to, and to be consistent. I know this is something that we keep hearing about. It’s really true that being consistent is as is the secret ingredient that we need to use it.

Sylwia

We don’t have to post every day. We can post three times a week or two times a week, but just the same days. And also what was helpful for me was to decide on the categories of topics I want to publish about. So I decided to publish on Mondays about anything related to Poland. So Polish language or customs and things like that. And that’s where my Polish my, my Monday post on Wednesday. On Wednesdays I do. Videos are more educational, but not, not only so are setting those categories.

Sylwia

Deciding on those categories was very helpful because I had a sense of direction and it was easier to, you know, to write the posts

Sherif

Find ideas, to find ideas.

Sylwia

Yes, yes, yes. Yes.

Sherif

OK, thanks so this was a golden word another golden words from you, Sylwia.

Sherif

So, thanks so much, Sylwia, for giving us the time to know more about your experience with using LinkedIn. I personally have found that this is a help that helpful tips for me personally and I would definitely use them for the future. And I hope that the other viewers or readers of The Post will find them helpful too . Thanks so much, Sylwia, and hope to see you in another interview.

Sylwia

Thank you, thank you so much for your invitation. It was a pleasure for me. Thanks.

Sherif

Thanks, Sylwia.Bye

Sylwia

Bye.

Sherif

OK, let me stop this now.

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